What should the dispatch team receive from sales?
Create quotations, sales orders, dispatch records and invoices from the same underlying customer and product information. The next document starts from the work already completed. Identify the item and quantity ready to leave the location.
Which example should we bring to the first conversation?
A customer order that will be fulfilled in more than one dispatch. Compare each dispatch with the outstanding order before creating the next invoice. Use a representative example and keep confidential records out of the initial enquiry.
What should the responsible team check?
Identify the item and quantity ready to leave the location. Compare each dispatch with the outstanding order before creating the next invoice. Agree who reviews the record before another colleague continues the task.
How is the proposed scope priced?
Your quote depends on the modules and number of users. The walkthrough establishes locations, opening data and rollout scope before a commercial proposal is agreed. Ask the proposal to identify the selected scope, preparation responsibilities and any work that requires separate confirmation.
What should we agree before introducing the setup?
Set up locations, taxes, document numbering and user roles. Check a representative transaction before introducing it to the wider team. Agree who will own the initial setup, who reviews the first example and what questions must be resolved before the wider introduction.