Can we carry quotation details into the invoice?
Create quotations, sales orders, dispatch records and invoices from the same underlying customer and product information. The next document starts from the work already completed. Check which quotation the order refers to and which version the customer accepted.
Which example should we bring to the first conversation?
An accepted quotation with a later change to quantity. Compare ordered, dispatched and invoiced quantities before asking accounts to continue. Use a representative example and keep confidential records out of the initial enquiry.
What should the responsible team check?
Check which quotation the order refers to and which version the customer accepted. Compare ordered, dispatched and invoiced quantities before asking accounts to continue. Agree who reviews the record before another colleague continues the task.
How is the proposed scope priced?
Your quote depends on the modules and number of users. The walkthrough establishes locations, opening data and rollout scope before a commercial proposal is agreed. Ask the proposal to identify the selected scope, preparation responsibilities and any work that requires separate confirmation.
What should we agree before introducing the setup?
Set up locations, taxes, document numbering and user roles. Check a representative transaction before introducing it to the wider team. Agree who will own the initial setup, who reviews the first example and what questions must be resolved before the wider introduction.